Replacement Warranty
At Afnan Shopping BD, we stand behind the quality of our products. We're committed to ensuring your satisfaction with every purchase you make from us. That's why we offer a comprehensive Replacement Warranty to provide you with peace of mind when shopping with us.
What Does Our Replacement Warranty Cover?
Our Replacement Warranty covers defects in materials and workmanship for a specified period from the date of purchase. If your product is found to be defective due to factors within our control, we will replace it with an equivalent product at no additional cost to you.
How Does Our Replacement Warranty Work?
If you encounter an issue with your product covered under our Replacement Warranty, simply contact our customer support team within the warranty period. We'll guide you through the process of initiating a replacement and ensure that you receive a new product that meets our quality standards.
Exclusions
Please note that our Replacement Warranty does not cover:
Normal wear and tear
Damage caused by misuse, neglect, or improper handling
Unauthorized modifications or alterations to the product
Products that have exceeded the warranty period
How to Claim Your Replacement
To initiate a replacement under our Replacement Warranty, please follow these steps:
Contact our customer support team via email, phone, or live chat.
Provide details about the issue you're experiencing with your product and proof of purchase.
Our customer support team will assess your claim and guide you through the replacement process.
Once your claim is approved, we'll arrange for a replacement product to be sent to you as soon as possible.